Terms and Conditions

Terms and Conditions – Belle & Bloom

1. General

1.1. These terms and conditions apply to all offers, orders, and agreements of Belle & Bloom, based in IJsbaanpad 2, Amsterdam, the Netherlands.

1.2. By placing an order, you agree to the applicability of these terms and conditions.

2. Offers and Agreements

2.1. All offers from Belle & Bloom are non-binding and subject to availability.

2.2. An agreement is established after Belle & Bloom accepts your order. We reserve the right to refuse orders or impose additional conditions.

3. Prices and Payment

3.1. The listed prices for the offered products and services are in euros, including VAT and excluding shipping costs.

3.2. Payment must be made through the payment methods offered on the website.

4. Delivery

4.1. Belle & Bloom strives to ship orders within 2-5 working days after receiving payment.

4.2. Delivery takes place at the address provided by you. Belle & Bloom is not liable for delays caused by third parties.

5. Returns and Right of Withdrawal

5.1. You have the right to withdraw from the agreement within 14 days of receiving the product without providing a reason.

5.2. During this period, you must handle the product and packaging with care. The product may only be unpacked or used to the extent necessary to assess its nature, characteristics, and functionality.

5.3. To exercise the right of withdrawal, you must notify us through an unambiguous statement (e.g., in writing by post or email) of your decision to withdraw from the agreement.

5.4. The direct costs of returning the goods are your responsibility.

6. Complaints and Disputes

6.1. Complaints regarding the execution of the agreement must be submitted to Belle & Bloom within a reasonable time, fully and clearly described.

6.2. Agreements between Belle & Bloom and you that are subject to these terms and conditions are exclusively governed by Dutch law.

7. Liability

7.1. Belle & Bloom is not liable for damage resulting from improper use of the products.

7.2. Our liability is limited to the purchase price of the respective product.

8. Privacy

8.1. Personal data is processed in accordance with our privacy policy.

8.2. Belle & Bloom does not provide personal data to third parties without your consent unless necessary for the execution of the agreement or required by law.

9. Force Majeure

9.1. In the event of force majeure, Belle & Bloom has the right, at its own discretion, to suspend the execution of your order or to dissolve the agreement without judicial intervention, by notifying you in writing and without being obliged to pay any compensation.

10. Changes to Terms and Conditions

10.1. Belle & Bloom reserves the right to amend these terms and conditions. Changes will take effect at the announced time.

10.2. If no time is specified, changes will take effect as soon as you are informed of them.